Privacy Policy

At Moxa Tours, we are committed to protecting the privacy and security of our customers' personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or book our travel services.

1. Information We Collect

To provide you with seamless travel services, we may collect the following information:

  • Personal Details: Name, age, gender, and date of birth.
  • Contact Information: Email address, phone number, and physical address.
  • Travel Documents: Passport details and Aadhar card/ID proof for booking and visa processing.
  • Payment Information: Transaction details (we do not store your credit/debit card numbers).
Data Security: We implement industry-standard security measures to ensure that your sensitive travel documents and personal details are protected from unauthorized access.

2. How We Use Your Information

Your data is used for specific purposes including:

  • Processing your Air, Rail, and Hotel bookings.
  • Managing Visa applications with respective consulates.
  • Sending booking confirmations, travel itineraries, and updates.
  • Improving our customer service and website experience.
  • Sending promotional offers or newsletters (only if you opt-in).

3. Data Sharing with Third Parties

As a travel agency, we must share some of your details with third-party service providers, such as:

  • Airlines, Hotels, and Transport companies to confirm your reservations.
  • Government authorities or Embassies for Visa and immigration purposes.
  • Payment gateways for secure transaction processing.

We do not sell or rent your personal information to third-party marketing agencies.

4. Cookies Policy

Our website uses "cookies" to enhance user experience. Cookies help us understand website traffic and save your preferences for future visits. You can choose to disable cookies through your browser settings, though it may affect some website functionalities.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data stored with us. If you wish to update your information, please contact our support team at info@moxatours.in.

6. Changes to This Policy

Moxa Tours reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Modified" date.

By using our services, you consent to the terms of this Privacy Policy.

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